Hawk Link Resources
All Questions are Welcomed
Hawk Link is a team of cross-trained support staff dedicated to empowering students by addressing inquiries at first contact and connecting them to the right resources for a swift resolution. Whenever a student feels uncertain or lost, we are here to guide them. We ensure they not only reach their destination but also have the support and space they need to grow along the way. Our purpose is to empower all Jayhawks while also providing focused support to specific students. Hours of Operation: Monday-Friday, 8am-5pm
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Withdrawals
Compassionate withdrawal, also known as retroactive withdrawal, allows students facing extraordinary circumstances (such as serious illness or injury) to withdraw from courses after the regular withdrawal deadline; this does result in a “W” grade on their transcripts.
Students must formally request compassionate withdrawal. The official form used to request compassionate withdrawal is the Undergraduate Petition to Withdraw After Deadline. If you would like assistance completing this form, please get in touch with a Hawk Link Coordinator by submitting a Hand Raise in the Navigate 360 student app or emailing hawklink@ku.edu.
To return as an undergraduate student after missing a full semester (spring or fall) of classes, you must reapply using the Returning student application. The University of Kansas does not charge an application fee for returning students. Once you have been readmitted, a KU Navigator will reach out to help you schedule an enrollment meeting with an advisor. If you’ve been readmitted, but you haven’t heard from a KU Navigator yet, please contact the team at 785-864-1218 or kunavigators@ku.edu.
To return as a graduate student after missing one or more semesters, please refer to the policy for graduate readmission. The official application used to request re-enrollment is the Permit to Re-enroll application. Guidelines for graduate readmission can also be found under the “Readmits” menu on the Graduate Admissions webpage.
Tuition and Cost
To learn more about tuition and understand cost, you can reach out to multiple offices at the University of Kansas. Please use the list below to contact the appropriate office for your question.
- Financial Aid & Scholarships can answer questions about costs, financial aid options/processes, the FAFSA, etc.
- Student Accounts & Receivables can answer questions about the billing process and payment options.
- Office of the University Registrar can answer questions about tuition rates, required fees, and residency.
- Military-Affiliated Student Center can answer questions about VA/military education benefits.
- Jayhawk Finances can answer questions about personal money management, building a budget, etc.
If you are no longer attending KU, you must formally request a refund for a previous charge. Before submitting an initial fee petition or an appeal, please review the eligibility criteria. If your circumstance qualifies for compassionate withdrawal, you will be required to complete the Undergraduate Petition to Withdraw After Deadline. For questions about which process best fits your situation, please get in touch with a Hawk Link Coordinator by submitting a Hand Raise in the Navigate 360 student app or emailing hawklink@ku.edu.
To be eligible for in-state tuition, you must meet certain residency rules and regulations. If you believe you qualify, you may submit an application. Applications can be submitted as early as 75 days prior to the first day of classes for an upcoming term. The deadline for submitting petitions is 30 days after the first day of classes for the term. Please review Residency FAQ's for additional information.
Connections
If you’re feeling lost or alone on campus, we can help! The University of Kansas offers many ways for you to connect with other students and groups to help you succeed. Please browse the list of links below for resources and groups that may be of interest to you. Resources for Students | University Academic Support Centers
Explore - KU Engage (Rock Chalk Central)
Student Union Activities | Student Union Activities
Groups | Counseling and Psychological Services
If you don’t see what you are looking for, please get in touch with a Hawk Link Coordinator by submitting a Hand Raise in Navigate 360 student app or emailing hawklink@ku.edu.
Graduation
Your diploma will only show your degree and major and will not include any pre-tracks. Pre-tracks are listed on your official transcripts.
Your diploma will not indicate the modality of your degree regardless of whether you complete classes online or in-person. Only your degree and major will be listed.
Unanswered Questions
If you have a question that’s not answered here, please get in touch with a Hawk Link Coordinator by submitting a Hand Raise in Navigate 360 student app or emailing hawklink@ku.edu.