Hawklink Resources

Visit KU's excused absence policy. 

If you have additional questions about this process and need any help walking through the details, visit us at Hawk Link.

Hawk Link 

Summerfield Hall, Suite 130
1300 Sunnyside Ave
Lawrence, KS 66045
hawklink@ku.edu
785-864-0989

First, meet with an academic advisor and financial aid counselor to discuss the repercussions of withdrawing or dropping your classes.

Once you feel confident that withdrawing or dropping is the best option for you then go and “Withdraw from All Classes” in Enroll and Pay.

At the University of Kansas, medical withdrawal also known as compassionate/retroactive withdrawal or Undergraduate Petition to Withdraw After Deadline, allows students facing extraordinary circumstances, such as serious illness or injury such as hospitalizations, to withdraw from courses after the regular withdrawal deadline, resulting in a “W” grade on their transcripts.

1. If you wish to do a retroactive withdrawal also known as compassionate withdrawal or Undergraduate Petition to Withdraw After Deadline, see the link below to see if your eligible: Retroactive Withdrawal | College Undergraduate Academic Services
2. If you are, click the hyperlinked “Undergraduate Petition to Withdraw After Deadline form.” This will prompt you to log into your KU account.
3. Once logged in, you will be able to fill out the form. Some important areas to note:
   1. If you are doing a retroactive withdrawal you will want to specify “Full Term” to withdrawal from the whole semester. Make sure to also specify which academic semester you are withdrawing from. 
   2. Student Explanations: This is an important section where you want to be as detailed as possible. This will help the board when meeting to come to a conclusion about your retroactive withdrawal. 
   3. Make sure to include any supporting documentation that will be helpful with your explanation and withdrawal including medical documents, doctor’s letters, letters of support from supporting staff including teachers, and any other documentation that will help paint a picture for the people reviewing your application. 
   4. Department Notification: Clicking these boxes will also send your application to these departments
      1. Financial Aid and Scholarships: important to send if you have financial support you are receiving
      2. Housing: If you were living in housing during the withdrawal term or are looking to get money back for housing due to the withdrawal 
      3. Office of the University Registrar: This one is the one you will click for a fee petition (if you are trying to get money back with your withdrawal)
      4. Parking: Notifies them if you have a parking pass during this time. 
   5. Once submitted, the document can take TIME FRAME to process. You will be notified through your KU email of the decision. 
   6. If you have any questions or would like help filling out this application, reach out to Hawk Link to set up an appointment and one of the Hawk Link Coordinators can help you fill them out and answer any questions you have. 

At the University of Kansas, compassionate withdrawal also known as retroactive withdrawal or Undergraduate Petition to Withdraw After Deadline, allows students facing extraordinary circumstances, such as serious illness or injury, to withdraw from courses after the regular withdrawal deadline, resulting in a “W” grade on their transcripts.

1. If you wish to do a compassionate withdrawal also known as retroactive withdrawal or Undergraduate Petition to Withdraw After Deadline, see the link below to see if your eligible: Retroactive Withdrawal | College Undergraduate Academic Services
2. If you are, click the hyperlinked “Undergraduate Petition to Withdraw After Deadline form.” This will prompt you to log into your KU account.
3. Once logged in, you will be able to fill out the form. Some important areas to note:
   1. If you are doing a retroactive withdrawal you will want to specify “Full Term” in order to withdrawal from the whole semester. Make sure to also specify which academic semester you are withdrawing from. 
   2. Student Explanations: This is an important section where you want to be as detailed as possible. This will help the board when meeting to come to a conclusion about your retroactive withdrawal. 
   3. Make sure to include any supporting documentation that will be helpful with your explanation and withdrawal including medical documents, doctor’s letters, letters of support from supporting staff including teachers, and any other documentation that will help paint a picture for the people reviewing your application. 
   4. Department Notification: Clicking these boxes will also send your application to these departments
      1. Financial Aid and Scholarships: important to send if you have financial support you are receiving
      2. Housing: If you were living in housing during the withdrawal term or are looking to get money back for housing due to the withdrawal 
      3. Office of the University Registrar: This one is the one you will click for a fee petition (if you are trying to get money back with your withdrawal)
      4. Parking: Notifies them if you have a parking pass during this time. 
   5. Once submitted, the document can take TIME FRAME to process. You will be notified through your KU email of the decision. 
   6. If you have any questions or would like help filling out this application, reach out to Hawk Link to set up an appointment and one of the Hawk Link Coordinators can help you fill them out and answer any questions you have.

1. You can drop some or all classes through Enroll and Pay. Visit dropping and withdrawing for specific instructions based on your situation.
2. Withdrawing from KU will affect your eligibility for financial aid, housing, and any on campus jobs so be sure to talk to your Academic Advisor before making the decision to withdraw

1. If you have missed a full semester (Spring or Fall) you will need to complete a readmission application.
2. This application is totally free and once you’re readmitted, you can schedule an appointment with an academic advisor or go to drop-in advising to pick classes for your return.

View and print your eBill through enroll and pay (sa.ku.edu) or look at the tuition and fee schedule on the registrar website. 

To talk through the full cost at KU, you can make an appointment with a Financial Aid Counselor either virtually or in-person. Visit the financial aid website.

If you have additional questions about this process and need any help walking through the details, visit us at Hawk Link and we can help you find your ebill or schedule an appointment with your counselor.

Nelnet and TouchNet are both payment plans available to students at KU. You can sign up through the Student Accounts and Receivables website.

1. You can find payment options to pay in cash/check at the students accounts and receivables website.
2. Pay in Person
   1. The payment drop box is located on the Lawrence campus bon the loading dock on the east side of Carruth O'Leary.
      1. Drop box payments can be made with check or money order.
         1. Please put your payment inside of an envelope, and include your name and KUID number with your payment.
         2. Student Accounts and Receivables does not accept post-dated checks.
         3. We do not accept cash for student account payments. Credit card payments (Visa, MasterCard, Discover, and American Express) must be made online.
3. Please send outside scholarship checks from donors to KU Financial Aid & Scholarships:
   1. University of Kansas Financial Aid & Scholarships
      1502 Iowa St.
      Lawrence, KS 66045
4. Pay by Mail
   1. Send the bottom portion of the bill along with payment to:

      1. University of Kansas

         WS #40

         PO Box 413084

         Kansas City, MO 64141

1. Students can complete a fee petition to request refunds for a previous charge or complete the Retroactive/Compassionate Withdrawal process, also known as the Undergraduate Petition to Withdraw After Deadline.
2. For questions about which process best fits your situation, schedule an appointment with a Hawk Link coordinator by emailing hawklink@ku.edu or visiting our website.

1. Sometimes payments will take a day or two to apply. If you paid with a virtual or physical check, wait 2-3 days.
2. If you don’t see the amount post within a couple of days, call SAR 785-864-3322 to check on payment timeline.

1. If you added a class or changed your enrollment after you received a refund, you may have to pay for additional tuition charges.
2. Additionally, you must have checked that you would like your financial aid to pay for all campus charges when accepting loans or you might receive a refund while still owing for various campus fees. 
3. If you have questions about this process, contact your Financial Aid Counselor.

1. First, it is good to check your Enroll & Pay to make sure you don’t have anything in your “To Do List” that might be holding any additional disbursement. 
2. Can either call financial aid at 785-864-4700 or set up an appointment with your financial aid advisor on Jayhawk GPS to go over what could be going on. 

To complete the federal loan process, students will need to complete both Loan Entrance Counseling and their Master Promissory Note (MPN) through their profile on studentaid.gov.

1. Once a residency application has been completed (Residency | Office of the University Registrar), applications will be reviewed and you will be notified of the decision by email. 
2. The deadline for submitting petitions is 30 days after the first day of classes for the term. 
3. An application can be submitted as early as 75 days in advance of the first day of classes for the upcoming term.
4. For additional questions contact the the Office of the Registrar through email at registrar@ku.edu or by phone at (785) 864-4423.

1. Contact ISS at iss@ku.edu
2. Go to drop-in hours Monday, Tuesday, Thursday, or Fridays from 1:30 pm- 3:30 pm or Wednesdays 1:30 pm –2:30pm located in Strong Hall, Room 50.

To schedule a tutor for any class, you should go to Tutoring | Wingspan: Center for Learning and Writing Support. Here you can book individualized tutoring sessions, see the walk-in schedule for more high contact classes such as PHSX, CHEM, and MATH courses. 

1. You can find a list of resources on campus on the academic success website.
2. RockChalkCentral.ku.edu is available for students to find social or professional clubs and events for them to meet people on campus. 
3. KU Student Union Activities (SUA) also hosts events for social connections on campus.
4. If you are in need of more professional support, KU offers counseling and psychological services for students through CAPS.

Your diploma will only show your Degree and Major and will not include any Pre-tracks, but your official transcripts will list these Pre-tracks.